Terms of service

Terms of Service

Last updated: September 21, 2026

Welcome to TENHTHREAD LLC.

These Terms of Service govern your access to and use of tendthreadebbok.com, including purchases of digital products, downloadable content, website features, and related services.

By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.

1. Company Information

TENHTHREAD LLC
EIN: 98-1973306
8206 Louisiana Blvd NE Ste A 9368
Albuquerque, NM 87113
United States

Email: contact@tendthreadebbok.com
Phone: +1 (505) 668-7939
Website: tendthreadebbok.com

2. Our Products

TENHTHREAD LLC provides digital educational content relating to clothing and garment care.

Our products may include:

Clothing-care guides
Washing and drying guides
Garment storage guides
Simple clothing-repair guides
Stain-treatment guides
Wardrobe maintenance guides
Downloadable PDF ebooks
Checklists
Quick-reference materials
Digital collections and bundles

3. Acceptance of Terms

By using our website or purchasing a product, you confirm that:

You have read and understood these Terms.
You agree to comply with these Terms.
You have the legal capacity to enter into a binding agreement.
Information supplied during checkout is accurate and complete.

4. Digital Products

Our products are digital unless expressly stated otherwise.

Digital products may be delivered through:

Email
Download links
Checkout confirmation
Customer account access
Secure digital delivery pages
Other electronic delivery methods

No physical product will be shipped unless expressly stated otherwise.

5. Orders

We reserve the right to reject, review, or cancel an order where reasonably necessary because of:

Suspected fraud
Unauthorized payment
Duplicate transactions
Technical errors
Pricing errors
Incorrect information
Abuse of our services
Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

6. Pricing and Payments

Prices are displayed in the currency indicated during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

7. Taxes

Applicable taxes may be calculated and collected where required.

8. Digital Delivery

Digital products are generally made available immediately or shortly after successful payment.

Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software.

For delivery problems, contact:

contact@tendthreadebbok.com

9. License to Use Our Products

Purchasing a TENHTHREAD LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational purposes.

Customers may print selected pages for their own personal use where appropriate.

Purchasing a product does not transfer intellectual property ownership.

Without written authorization, you may not:

Resell our ebooks.
Redistribute purchased files.
Share download links publicly.
Upload our products to file-sharing websites.
Republish substantial portions.
Sell modified copies.
Claim our content as your own.
Include substantial portions in another commercial product.
Create competing digital products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to TENHTHREAD LLC may include:

Ebooks
Written materials
Diagrams
Checklists
Decision guides
Illustrations
Graphics
Designs
Branding
Logos
Product names
Website content

All applicable intellectual property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our separate Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. Educational Purpose

Our products provide general educational information relating to clothing care and garment maintenance.

They are not a substitute for the instructions provided by a garment manufacturer, textile manufacturer, cleaning-product manufacturer, professional cleaner, tailor, repair specialist, or other qualified professional.

13. Care Labels

Customers should review the garment's care label before applying washing, drying, ironing, stain-treatment, repair, or storage techniques.

Where a guide conflicts with a specific manufacturer's instruction for a garment or product, customers should use appropriate judgment and follow applicable manufacturer instructions.

14. Stain Treatment

Stain-removal results vary substantially depending on:

Fabric type
Dye
Garment construction
Type of stain
Age of the stain
Previous treatment
Products used
Water temperature
Customer technique

TENHTHREAD LLC does not guarantee that every stain can be removed.

Customers should test treatments in a hidden area where appropriate and consider professional cleaning for valuable, delicate, vintage, unusual, or uncertain garments.

15. Clothing Repairs

Our repair guides are intended primarily for simple, beginner-level garment repairs.

Results depend on factors including the garment, fabric, damage, tools, materials, and user experience.

We do not guarantee that every repair will be invisible, permanent, or suitable for every garment.

16. Third-Party Products and Tools

Our products may refer to:

Detergents
Stain treatments
Sewing needles
Threads
Laundry appliances
Irons or steamers
Storage products
Cleaning products
Other third-party tools

TENHTHREAD LLC does not manufacture or control third-party products.

Customers are responsible for reading and following manufacturer warnings, instructions, compatibility information, and safety guidance.

17. No Guarantee of Results

TENHTHREAD LLC does not guarantee:

Complete stain removal
Prevention of all fabric damage
Perfect repairs
Prevention of shrinkage or color changes
A specific increase in garment lifespan
Particular financial savings
Particular wardrobe outcomes

Individual results vary.

18. Website Availability

We aim to maintain reliable access to our website and digital delivery systems.

Temporary interruptions may occur because of:

Maintenance
Hosting problems
Technical issues
Software updates
Security incidents
Third-party outages
Events outside our reasonable control

19. Prohibited Uses

You may not use our website or products to:

Violate applicable law
Commit fraud
Infringe intellectual property rights
Distribute malicious software
Attempt unauthorized access
Interfere with website security
Scrape protected content without authorization
Impersonate another person
Submit intentionally false information
Abuse payment or refund systems
Resell or redistribute our products without authorization

20. Reviews and Customer Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content, you confirm that:

You have the right to submit it.
It does not infringe another person's rights.
It is not intentionally misleading.
It does not contain unlawful material.

Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.

21. Privacy

Our collection and use of personal information is described in our Privacy Policy.

22. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

Every clothing-care method will produce identical results.
Every technique will be suitable for every garment.
Every stain can be removed.
Every garment can be successfully repaired.
Our website will always operate without interruption.
Every file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

23. Limitation of Liability

To the fullest extent permitted by applicable law, TENHTHREAD LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.

Customers remain responsible for deciding whether a method, product, or technique is appropriate for a particular garment.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by law.

24. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

Transaction review
Payment verification
Temporary delivery delays
Cancellation of suspicious transactions
Reasonable verification requests

25. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

26. Governing Law

These Terms and disputes relating to TENHTHREAD LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.